Terms of Service

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Terms of Service

Welcome to La Rocina Atelier. By visiting our website, browsing our products, or making a purchase, you agree to the following Terms of Service. Please read them carefully before placing an order.

Overview

La Rocina Atelier creates handcrafted statement handbags, limited pieces, and one-of-one designs. Our products are made with artistic direction, texture, and attention to detail.

By using this website, you agree to use it only for lawful purposes and in a way that does not interfere with the website, its content, or other customers.

Product Information

We make every effort to describe our handbags accurately, including product names, descriptions, dimensions, pricing, availability, and photos.

Because each piece is handmade, small variations in texture, stitch, color, shape, and finish may occur. These variations are part of the handmade character of the piece and are not considered defects.

Product colors may appear slightly different depending on screen settings, lighting, and photography.

One-of-One and Limited Pieces

Many La Rocina Atelier handbags are one-of-one or created in limited quantities. Once a piece is sold, it may not return in the same color, shape, size, or design.

Availability is not guaranteed until an order is completed and confirmed.

 Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated. Prices may change at any time without notice.

Payment must be completed at checkout before an order is processed. La Rocina Atelier is not responsible for payment delays, declined transactions, or errors caused by third-party payment providers.

Order Acceptance

After placing an order, you may receive an order confirmation. This confirmation means we received your order request.

La Rocina Atelier reserves the right to cancel or refuse an order if there is an error in pricing, availability, product information, payment processing, suspected fraud, or any other issue that prevents the order from being completed properly.

Shipping

Orders typically ship within 7 business days unless otherwise stated on the product page or during busy seasons, events, or holidays.

Customers will receive tracking information once an order ships. La Rocina Atelier is not responsible for shipping delays caused by carriers, incorrect shipping addresses, weather, customs, holidays, or other circumstances outside our control.

Customers are responsible for providing a complete and accurate shipping address at checkout.

 Local Pickup

Local pickup may be available depending on timing and location. Pickup details will be coordinated after purchase confirmation.

Orders must be picked up at the agreed time and location. La Rocina Atelier is not responsible for delays caused by missed pickup arrangements.

Returns and Exchanges

Because our handbags are handmade, limited, and often one-of-one, all sales are final unless an item arrives damaged or has a confirmed defect.

We do not accept returns or exchanges for change of mind, color preference, size preference, event cancellation, or natural handmade variations.

If an item arrives damaged or defective, customers must contact La Rocina Atelier within 7 days of delivery with order details and clear photos of the issue.

Approved issues may qualify for a repair, correction, or other appropriate resolution.

 Handmade Variations

Handmade details are part of the identity of La Rocina Atelier pieces. Natural differences in texture, stitch, shape, structure, finish, or small design details are not considered defects.

Product Use and Care

Customers are responsible for using and caring for their handbags properly. Avoid overfilling, pulling delicate details, exposing the piece to excessive moisture, or storing it in direct sunlight for long periods.

La Rocina Atelier is not responsible for damage caused by misuse, wear, improper storage, accidents, or unauthorized repairs.

 Intellectual Property

All website content, including product names, images, descriptions, designs, text, logos, brand language, and visual presentation, belongs to La Rocina Atelier unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without written permission.

 Website Content

We may update, edit, remove, or change website content at any time. We do our best to keep product information current, but we do not guarantee that every description, image, price, or availability note will always be error-free.

## Third-Party Services

Our website may use third-party providers for payment processing, shipping, website hosting, analytics, or other business services. These providers have their own terms and privacy practices.

La Rocina Atelier is not responsible for the actions, policies, or services of third-party providers.

 Limitation of Liability

La Rocina Atelier is not liable for indirect, incidental, special, or consequential damages related to the use of our website, products, or services.

Our total liability for any claim related to a purchase will not exceed the amount paid for the product involved in that claim.

 Privacy

Your use of our website is also governed by our Privacy Policy. Please review the Privacy Policy to understand how customer information is collected, used, and protected.

 Changes to These Terms

La Rocina Atelier may update these Terms of Service at any time. Updates will be posted on this page with a revised effective date.

Continued use of the website after changes are posted means you accept the updated terms.

 Contact

If you have questions about these Terms of Service, please contact La Rocina Atelier through the contact information provided on our website.

Effective Date:7/10/2026